STANDARD TERMS AND CONDITIONS OF SALE
Wades' Cakes Terms and Conditions
Last Updated: July 2026
Thank you for choosing Wades' Cakes! By placing an order with us, you agree to the following terms and conditions.
1. Ordering
Customers are responsible for providing accurate information when placing an order, including:
- Contact details
- Pickup or delivery information
- Requested date and time
- Cake size, flavors, fillings, toppings, and decorations
- Orders are only considered confirmed once they have been reviewed and accepted by Wades' Cakes.
- We recommend placing orders at least one week in advance. Short-notice orders may be accepted depending on availability.
2. Cake Designs and Custom Orders
- Wades' Cakes will make every effort to create cakes according to the customer's selected options and instructions.
Please note that:
- Handmade cakes may have small variations from photos or examples.
- Colors, decorations, and designs may vary slightly due to materials, lighting, and the handmade nature of our products.
- Wades' Cakes reserves the right to make reasonable adjustments if certain decorations or ingredients are unavailable.
3. Payment
- Payment must be completed using one of the available payment methods provided at checkout.
- Orders may require payment confirmation before production begins.
- If payment has not been received by the required time, Wades' Cakes reserves the right to delay or cancel the order.
4. Changes and Cancellations
- Customers may request changes to an order, but changes cannot be guaranteed once preparation has started.
Cancellation policies:
- Cancellations made before production begins may be eligible for a refund or adjustment.
- Once production has started, refunds may not be available due to the custom nature of cakes.
- Please contact Wades' Cakes as soon as possible if you need to make changes to your order.
5. Pickup
- Customers are responsible for collecting their order at the selected pickup time.
- Please ensure cakes are transported carefully after pickup. Wades' Cakes is not responsible for damage caused after the cake has been collected.
6. Delivery
- For delivered orders:
- Customers must provide accurate delivery information.
- Someone must be available to receive the order unless another arrangement has been made.
- Delivery times may be affected by weather, traffic, or circumstances outside of our control.
- Wades' Cakes is not responsible for delays caused by incorrect information provided by the customer.
7. Storage and Care
- Cakes should be stored according to the instructions provided at pickup or delivery.
- Wades' Cakes is not responsible for damage caused by improper storage, handling, heat exposure, or transportation after the cake has been received.
8. Allergens and Dietary Requirements
- Customers must inform Wades' Cakes of any allergies or dietary requirements when ordering.
- While we may offer certain ingredient options, Wades' Cakes operates in a kitchen where various ingredients may be present. We cannot guarantee that products are completely free from allergens.
- Customers are responsible for informing guests of any potential allergens.
9. Product Quality
- Wades' Cakes takes pride in creating fresh, high-quality cakes. If you have any concerns about your order, please contact us as soon as possible after receiving your cake so we can address the issue.
10. Privacy
- Customer information collected during ordering is used only for processing orders, communication, and improving our services.
- We do not sell or share customer information with third parties except when required to provide our services.
11. Agreement
- By placing an order with Wades' Cakes, you confirm that you have read and agreed to these terms and conditions.